Reviews

Based on 4983 reviews
75%
(3760)
12%
(585)
6%
(277)
2%
(114)
5%
(247)
N
Ultra Visor
Noel Taylor
Ultra visor

It is merely OK. I wear my cap with its larger bill inside the helmet. The helmet is great !!

C
Lumos Ultra E-Bike
Carol Andrews
like the extra protection and lights, disappointed w visor

I purchased one of the first Lumos helmets back in their Kick-Starter days for my sister. She loves it and bought a second one to replace it after a crash - when it did work well for head protection. I mostly ride an e-bike now and was excited at prospect of a helmet that lies - from a protection standpoint - somewhere between a lightweight bike helmet and heavy duty motorcycle helmet. I was especially excited about the visor because my eyes easily tear up...more like they turn into geysers at the slightest breeze. I really like the helmet overall - the lights, very comfortable and the color options - but am disappointed with the visor. I doesn't seem to reduce the wind going over my eyes and feels like it's even a slight increase in breeze. It also increases glare at certain sun angles (maybe it needs washing?). I do like the extra protection the visor provides from stones etc. that get kicked up by passing vehicles on the rural highway I ride to work.

Disappointed Mount not included

I would have scored more if the required parts of the universal mount was included. I imagine other customers use like I do for other activities so as a result having had to rob the plastic part you need to buy the universal mount that is sold separately.

S
Lumos Ultra E-Bike
Sakaria Qushta
Matrix and Ultra E-Bike helmet

Hello,
I had a problem with a Lumos helmet and the good customer service representative Kavin solved my problem to my complete satisfaction.
Lumos helmets are a great way to combine safety and good design.
I have the Lumos Matrix helmet and the Lumos Ultra e-bike helmet. Both helmets are very well made and equipped with the MIPS function.
An absolute recommendation for great helmets.
Have fun lighting up :)

A
Lumos Ultra
Anonymous

Perfect support!!

V
Remote Mount
Volker Kriszeit
Perfect for multiple vehicles

Anyone who owns several bikes or e-scooters would be well advised to use this remote mount. This means that the personal helmet can be used with multiple vehicles. Simply switch the remote control and the - very good - lumos helmet works with everyone.
Perfetto!

G
Remote Lite
Gerard Ruiz
RAS si ce n'est "Parfait"

Que du bonheur d'être vue sur la route et de devant et de dérrière.... j'ai le Casque Ultra Blanc premier prix et j'envisage d'en prendre un autre avec la fonction "MIPS".... Ce casque est complet mais il manque le signal de freinage Stop c'est tout, autrement tout les signaux fonctionne très bien, on peut même entendre les bips quand on tourne à gauche ou droite, ce casque est parfait, un petit bémol la batterie s'use très vite et est longue a recharger..... The Best Helmet, je recommande.

D
Ultra Visor
Douglas Montgomery
Ultra visor

I primarily like a visor on my helmet to keep the sun out of my eyes and to keep rain off my glasses. The ultra visor is cloth-covered and relatively small. I have only had it on the helmet for a couple of rides in late afternoon - so I am unsure how effectively it will be blocking the sun and it being cloth covered I wonder what will happen in the rain.

j
Lumos Reflective Sling Bag
jean yves malpote
Sling bag improvement

An improvement would be the possibilty to close it with a zip

M
Lumos Firefly
Michael R. Smith
Great light

Great for night time riding

Too soon to tell for sure

First, great customer service from Kristine.
This review is for a replacement remote/handlebar mount. My original, from a 2017 helmet, wore out.
The first replacement, which was sent at a cost of $34.95, did not hold a charge. Kristine kindly sent another remote/handlebar mount set (free). This remote does charge and has now worked for four days without needing recharging.
Coincidentally, a fellow cyclist gave me his remote which was from the same era as my original remote (the new ones are all black, unlike the originals, which have light-grey L & R buttons). His old remote, which he said he did not use, works fine too. So now I have two.
I like to use turn signals because I frequently ride in dark or cloudy conditions. The signals, even though they may not be read appropriately by drivers, at least draw more attention to me.

T
Lumos Ultra
Thomas Robertson
Does the job I bought it for

The Lumos Ultra is a comfortable helmet that's surprisingly light for something with a built-in battery. Charging is easy, and the functionality of the helmet is pretty well thought-out. Minimal controls, but they all work relatively intuitively. Two complaints which only matter if they matter to you: 1) no "heartbeat" style light patterns; full-on-to-full-off blinking only, which is a bit of a surprise giving the amount of control the mobile app gives you over your flash patterns. 2) the clip to fasten the helmet isn't great; it would be nice to have a FIDLOCK option.

G
Lumos Ultra E-Bike
Günther Franz
Perfect!

Exactly the right helmet as I looked for it! Love it!

L
Lumos Ultra E-Bike
Lefèvre Chris

Lumos Ultra E-Bike

best lights for urban commuting

I have a set of 4 (2 back, 2 front) on a folding electric bike that I commute with on pot-hole-filled roads. The middle part of the commute is a train ride where I need to fold it. The lights and back turn signal are really wonderful. The setup was seamless. Monitoring which light needs charging using the phone just takes a second. The mount does not get in the way of folding up the bike, and it does not have much extra width, so that I can easily navigate the train.

Feeling Safe on the road!

Riding the roads of Rome as a biker can make you feel a lot unsafe but ever since I started using Lumos helments it gave me the confidence that people can see my intent on turning and can see me on the road especially at night!

B
Charging Cable
Brad Prezant
Great customer service

My charger failed and replacement was easy, at no charge, and quick. Great customer service after-the-sale! Thanks.

Nice remote for firefly syncing.

Easy to use and sync. Large enough. Look solid. Mount is also nice with twist to release for charging.

Alles gut schnelle Lieferung

Suggestion for improvement quick user guide

Suggestion to add not to leave the remote handlebar mount on your bike. Weather circumstances might destroy the handlebar (sunlight, rain). This has been the case with mine. Plastic cover ‘L’ and ‘R’ were completely dehydrated hence no longer functioning.

Very nice helmet

We had an ultra, but there was a problem with it. After reaching out to lumos, we got quick answers (despite the difference of hours Europe-china) and a very good solution. My wife is very pleased with the ultra ebike, she rides a normal ebike (25km/h), but she loves the visor when it rains. Before her glasses fogged, but now not anymore.

L
Ultra Bug Net
Luzia Borges
Comfortable

Very Comfortable, I really like it

T
Lumos Matrix
Thomas Cavanaugh
I love this helmet

I purchased the Lumos helmet a couple of years ago and it is my favorite helmet for any activity. The customer support is fantastic as well. I had an issue with the helmet well over a year after the purchase and Lumos customer support was attentive and corrected the problem right away. Lumos is my only helmet from now on.

W
Lumos Ultra
William Walker

Lumos Ultra

No magnetic charger

I thought it would come with the magnetic charger with which the helmet comes. Would be was more comfortable to charge the remote that way.